We track and manage various in-game offenses in our games to try to maintain a fun, friendly in-game community. We apply suspensions for any of the following offenses:

1st offense = 7 Day Suspension

2nd offense = 14 Day Suspension

3rd offense = Permanent Game Ban

Any of the following offenses results in an immediate permanent ban: hacking, fraudulent purchases, impersonating a Hi-Rez employee, account sharing, or real life threats.

Account sharing will result in a permanent ban on the account that was shared as well as a normal suspension, as described above, for the main accounts of any players that used the shared account.

Suspensions or bans may also be applied for specific violations of the EULA or Terms of Service. Visitwww.hirezstudios.com/legal for specifics.

If you have any questions regarding a ban, please submit a request via the chat agent in the bottom right. However, be aware that all bans are human-reviewed before put in place and reliability is determined through various logs and back-end detection systems.

All suspensions and bans are at the discretion of Hi-Rez Studios staff.